Sports Rehab and Physiotherapy Frequently Asked Questions

What is physiotherapy?

Physiotherapy is a medical profession that helps with alleviating pain, restoring movement and optimizing function and performance. Physiotherapists are experts at rehabilitating musculoskeletal, neurological and sport injuries, in order to get you back to doing the things you love!

A physiotherapist will evaluate take a history and perform a comprehensive assessment to determine the root cause of your pain and/or movement disfunction. An individualized approach to treatment is always taken and physiotherapists uses a multitude of treatment techniques to help you achieve your goals. The overall purpose of physiotherapy is to restore pain-free movement and function, as well as to prevent the pain or injury from recurring.

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What is a concussion?

A concussion is a form of mild traumatic brain injury (mTBI) that occurs from a direct or indirect impact to the head or neck region and can result in a temporary change in brain function. Concussions can result from falls, sports-related injuries, car accidents, whiplash, and blunt force trauma, among many other causes. It is important to note that a concussion DOES NOT require a loss of consciousness, and that most concussions are sustained without a loss of consciousness.

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Can a concussion be treated?

YES! The brain is the most malleable and adaptive organ we have, which is a function of neuroplasticity! This means that if we train the brain, it will form new neural connections and restore networks. Since every concussion is unique, it requires an individualized approach to treatment. Depending on your symptoms and the findings on examination, a multitude of treatment techniques are used.

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Do I need a doctor’s referral for physiotherapy?

Patients are not required to have a doctor’s referral to be assessed and traded by a physiotherapist. In Canada, some private insurance companies do require a doctor’s referral for physiotherapy and other extended health benefits. Please check with your insurance provider.

Do you provide services through virtual care?

Yes, we do! Virtual care allows you to access our services in the comfort of your home via a video-call on your laptop, tablet or smartphone. It is easy to use, private, convenient and allows you to access care from anywhere in Ontario!

What is medical acupuncture?

Medical acupuncture combines traditional Chinese acupuncture techniques with modern-day evidence-based medicine. It is a technique in which sterile, thin, metal needles are inserted into the body. The insertion points are carefully selected by the practitioner biased on your condition and treatment goals. It is designed to help your nervous system achieve balance!

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What is IMS or Dry Needling?

Intramuscular stimulation (IMS) is a single-needle, dry needling technique that involves the insertion of a thin, sterile needle into the body. The needling points are targeted at trigger points, also known as “knots” in your muscle, which can be the cause of your pain and chronic or persistent conditions. IMS stimulates the targeted muscles in order to help them relax and it helps to restart the body’s natural healing process.

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What is Shockwave Therapy?

Shockwave Therapy is a non-invasive technique that uses high frequency mechanical vibration in the form of radial pressure waves. Shockwave therapy allows us to stimulate the body’s natural mechanisms for healing, and can be particularly effective in tissues that are slow to heal or where healing has stalled. It is a highly effective treatment for chronic tendinopathies and myofascial trigger points.

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Do you offer Custom Knee Bracing?

YES! Our custom knee braces are measured and fit by an experienced Physiotherapist and custom crafted using high quality, durable and lightweight materials by DonJoy. These custom braces provide industry leading support and comfort, to ensure that you get the results and relief that you were seeking.

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Will I get treatment during my initial assessment appointment?

Definity! Once your assessment is complete, the therapist will start you off with some treatment and provide you with a home program to get you started.

Is physiotherapy painful?

Physiotherapy is meant to alleviate pain, not hurt you. This will also depend a lot on your individual pain tolerance and experience with being treated.
As we work with you to restore your mobility and function, pain levels at times can fluctuate. You might experience some temporary soreness during and shortly after your treatment, this is a normal response with some treatment. Good communication with your therapist will ensure that your discomfort is minimal.

Will physiotherapy benefit me?

If you have pain, a movement impairment and/or a functional deficit, physiotherapy can help! Call us to discuss your current condition and find out if physiotherapy is right for you.

How many times will I need to come in to feel better?

This will depend on how severe and how chronic your condition is, but often you will feel an improvement following your first session. Following your initial assessment, your therapist will be able to develop a plan of care for you and let you know how many sessions you’ll need.

What should I wear to my appointment?

Comfortable clothes that allow the therapist to access your problem areas. Clothing and shoes that is suited for activity and exercises are often a good choice.

Is physiotherapy covered by insurance?

Most extended health policies have coverage for physiotherapy. As each policy is different, please contact your insurance provider to confirm, as we do not have access to that information.

How much coverage do I have?

Each insurance plan is different, so you will need to check your insurance policy or contact your insurance provider. As a service provider, we do not have access to that information.

What if I need to cancel or reschedule a session?

If you need to reschedule or cancel your session we require 24 hours advance notice. If you cancel or change your session within 24 hours, a cancelation fee will apply.